A clear route for EU data requests.

LIAM is operated by Management Acquisition LLC. For website visitors and prospects who contact us, Management Acquisition LLC generally determines why and how information is used and may act as a controller. For campaign data processed on a customer’s instructions, the customer may be the controller and Management Acquisition LLC may act as a processor or service provider.

The parties should document responsibilities, instructions, security expectations, subprocessors, and deletion or return of data in a written agreement where required.

Depending on the context, we may process information because it is necessary to perform a contract, because we have a legitimate interest in operating and improving the service, because you consented, or because processing is required by law.

Where we rely on legitimate interests, we consider the impact on people and provide a way to object where the law requires it. We do not make decisions producing legal or similarly significant effects solely through automated processing in the ordinary service.

We aim to use information lawfully and transparently, for specific purposes, in a proportionate way, with reasonable accuracy and retention limits. We apply access controls and other safeguards appropriate to the nature and risk of the information. These practices are not a guarantee that every risk can be eliminated.

EU and EEA residents may have rights to access, rectify, erase, restrict, object to processing, and receive portable information. Where processing relies on consent, consent can be withdrawn. You may also object to direct marketing at any time.

Send requests to privacy@aileadmanager.com. We will respond within the period required by applicable law, subject to identity verification and lawful exceptions. You may complain to your local supervisory authority.

Because Management Acquisition LLC operates LIAM from the United States, information may leave the EEA. Where required, we seek to use a lawful transfer mechanism, such as Standard Contractual Clauses, an adequacy decision, or another mechanism recognized by applicable law. We do not rely on the former Privacy Shield.

Customers should avoid sending special-category data or other sensitive information unless the parties have expressly agreed how it will be handled.

We may use vendors for hosting, communications, scheduling, billing, support, and analytics. We seek to select vendors appropriate to the service and limit their use of personal data. A current vendor list or additional processing details may be available through the applicable customer agreement.

We retain information only as long as needed for the stated purpose, the customer’s instructions, legal obligations, or legitimate recordkeeping needs, then delete or anonymize it where reasonably practicable.

If we become aware of a personal-data incident, we will assess it and take steps required by applicable law and our agreements, including notifying affected customers or authorities where required. We do not promise a fixed notification timeline for every incident because legal requirements depend on the facts.

For data protection questions, contact privacy@aileadmanager.com. We do not currently represent that a separate appointed data protection officer exists.